Privacy Policy

Welcome to Ruben's Homemade Tamales! Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.

Here’s a well-structured Privacy Policy section for Ruben's Homemade Tamales that follows your requirements.

By using our website, you agree to the practices described in this policy. If you have any questions, feel free to contact us at:

Address: 1807 Rigsby Ave, San Antonio, TX 78210
Phone: (210) 337-0025

1. Information We Collect

When you visit our website or interact with Ruben's Homemade Tamales, we may collect the following types of information:

1.1 Personal Information

We may collect personal details that you voluntarily provide, including but not limited to:

Your name
Phone number
Email address
Delivery or billing address (if applicable)
Any other information you choose to provide

1.2 Non-Personal Information

To improve your experience, we may collect non-personal information automatically, such as:

Your IP address
Browser type and version
Pages visited on our website
Time and date of your visit
Any other analytical data that helps us enhance our website

2. How We Use Your Information

We collect your information for the following purposes:

2.1 To Provide Services

To process online orders, reservations, or inquiries
To contact you regarding your order or request
To improve our menu, customer service, and overall experience

2.2 Marketing and Communication

To send you updates about promotions, events, or special offers (if you have opted in)
To respond to customer inquiries and feedback

2.3 Website Improvement

To analyze visitor trends and improve our website’s functionality
To ensure security and prevent fraud

3. How We Protect Your Information

We take security seriously and implement appropriate measures to safeguard your personal information:

We do not sell, trade, or rent your personal information to third parties.
We use secure data storage and protection methods to prevent unauthorized access.
We only share necessary information with trusted third-party services (such as payment processors) to complete your transactions securely.

However, no online transmission of data is completely secure. While we strive to protect your information, we encourage you to also take precautions when sharing personal data online.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience.

4.1 What Are Cookies?

Cookies are small data files stored on your device when you visit our website. They help us remember your preferences and improve site functionality.

4.2 How We Use Cookies

We use cookies to:

Analyze website traffic and visitor behavior
Remember your preferences for future visits
Enhance website security

You can choose to disable cookies through your browser settings, but some features of our website may not function properly if you do so.

5. Third-Party Links

Our website may contain links to third-party websites, such as social media pages or online review platforms. Please note:

We are not responsible for the privacy practices of these external sites.
We encourage you to review their privacy policies before providing any personal information.

6. Your Privacy Rights

You have the right to:

Request access to the personal information we have about you.
Request correction or deletion of inaccurate or outdated information.
Opt out of receiving promotional emails or messages.

To exercise these rights, please contact us at (210) 337-0025 or visit us at our restaurant.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to check back periodically for updates.

If you have any questions about this Privacy Policy, please reach out to us:

Address: 1807 Rigsby Ave, San Antonio, TX 78210
Phone: (210) 337-0025

Thank you for trusting Ruben's Homemade Tamales! We value your privacy and appreciate your business.